The LS Retail InStore Management solution gives management the tools to define processes and item groupings to maximize customer satisfaction and retention.
In addition to identifying the most profitable product mix for each store’s customer demographics, LS Retail InStore Management allows managers to define procedures for ordering, purchasing, picking and receiving, and Point Of Sale (POS) activities, as well as the use of handheld devices for mobile staff.
InStore Management provides shorter staff training time and rapid adoption by low-skill, high-turnover staff. InStore Management also ensures that staff performing key activities will follow company standards with fewer errors.
The LS Retail Inventory Optimizer uses demand forecasting and statistical models to allow users to define optimal safety stock levels for individual items, groups of items, or the entire organization. Customers who use the Inventory Optimizer have reported the following benefits:
Freed up working capital
Lowered inventory levels up to 35%
Reduced workload up to 80% through automation
Reduced stock-outs by up to 85%
Experienced ROI within six months
The LS Retail Replenishment solution provides retailers with an intelligent and flexible approach to stock replenishment, based on store characteristics and customer buying behavior, so you can maximize sales by having the right product mix in the right stores at the right time.
Average Usage – information gleaned from sales history, seasonal trends, etc.
Planned Sales Demand – manually adjusted to account for promotions, one-time events, etc.
Stock Level – manually adjusted minimum and maximum threshold settings
Like for Like – replace items as they are sold
Item Distribution – product selection and quantity for each store
Store Group – which store or group of stores should carry each item
Frequency – how often item inventory should be replenished
Control Parameters – parameters associated with each item record through the Replenishment Data File
This module lets retailers plan purchases to ensure inventories match demand for that period and that money invested in stock remains within set limits.
Using the embedded Special Order solution at the Point Of Sale (POS), store personnel can customize an order and order the item from anywhere in the distribution chain. Ordering, shipping, receiving, and payment are all handled through Microsoft Dynamics NAV or Dynamics 365 Business Central.
When a customer requests a special order, store personnel can easily select the product parameters and determine if an item is in the store, or if it’s available somewhere along the distribution chain. They can even order directly from the manufacturer and have the item shipped to the store. And all this can happen right at the POS.