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Unified Commerce & Seamless Customer Experience Enabled by LS Omni

With Retail, Omni-channel is the New Black.  It’s not only fashionable; it’s now a basic requirement to survive in retail. Your customers expect to shop wherever they are and whenever they want; they expect to be able to pick up where they left off no matter which device or location they used when initiating the transaction.

This means your system must be fully integrated, not just connected, from your supply chain all the way through to your online storefront, mobile presence, and marketing.  This is why our solution is so popular: it combines Microsoft Dynamics NAV, LS Nav, and LS Omni to turn your business into a truly agile brand.

Create a Powerful eCommerce Platform

With a comprehensive full-featured eCommerce solution integrated with your back office systems, your customers and sales representatives can order directly online, any time of the day, through a real-time connection.

Inventory, price, and discount information is synced to your retail management system, guaranteeing it has the most up-to-date information. Customers can access your eCommerce portal through tablets, smartphones, computers–whichever device they choose–and get a superior shopping experience.

Empower Your Staff

LS Omni’s Mobile POS empowers your staff to:

  Provide customers with outstanding experiences by giving information about products and finalize the selling process.

   Achieve faster checkouts on the floor, processing secure payments on the spot, and sending receipts via email.

   Access shopping history and preference of specific customers, enabling them to provide personalized advice and service.

Mobile POS screenshots on smartphones
Retail-Total-Solution

Inventory Management on the Go

With the mobile inventory management function, you will be able to manage your inventory and stock from your handheld devices. Look up items and vendors, check inventory levels, label orders, purchase, transfer stock, and make adjustments all from the palm of your hand.

Sustain the Connection with Your Customers

   The mobile loyalty solution allows your customers to browse your product menu, create and maintain a shopping list, view product details, and show stock status all within your app.

  Customers can register their profiles and you can reward them with points or offers through all channels. Mobile loyalty can also push personalized messages to your customers through your mobile app.

  Drive more customers to your stores with the app’s store locator.

Simplify!

Allows customers to order online via your eCommerce site or mobile application and pick up at your store.
LS-Omni-Click-and-Collect message on smartphone
+ Fully Integrated eCommerce

Create a Powerful eCommerce Platform

With a comprehensive full-featured eCommerce solution integrated with your back office systems, your customers and sales representatives can order directly online, any time of the day, through a real-time connection.

Inventory, price, and discount information is synced to your retail management system, guaranteeing it has the most up-to-date information. Customers can access your eCommerce portal through tablets, smartphones, computers–whichever device they choose–and get a superior shopping experience.

+ Mobile POS

Empower Your Staff

LS Omni’s Mobile POS empowers your staff to:

  Provide customers with outstanding experiences by giving information about products and finalize the selling process.

   Achieve faster checkouts on the floor, processing secure payments on the spot, and sending receipts via email.

   Access shopping history and preference of specific customers, enabling them to provide personalized advice and service.

Mobile POS screenshots on smartphones
+ Mobile Inventory
Retail-Total-Solution

Inventory Management on the Go

With the mobile inventory management function, you will be able to manage your inventory and stock from your handheld devices. Look up items and vendors, check inventory levels, label orders, purchase, transfer stock, and make adjustments all from the palm of your hand.
+ Mobile Loyalty App

Sustain the Connection with Your Customers

   The mobile loyalty solution allows your customers to browse your product menu, create and maintain a shopping list, view product details, and show stock status all within your app.

  Customers can register their profiles and you can reward them with points or offers through all channels. Mobile loyalty can also push personalized messages to your customers through your mobile app.

  Drive more customers to your stores with the app’s store locator.

+ Click and Collect

Simplify!

Allows customers to order online via your eCommerce site or mobile application and pick up at your store.
LS-Omni-Click-and-Collect message on smartphone

LS Omni provides everything you need to achieve a customer-centric brand:

Omnichannel-Solution
 Increased supply chain efficiency – From streamlining warehouse operations and inventory management, mobile solutions can save you money and time in managing your role in the supply chain.

 Improved operations – Integrated mobile solutions make it easier for employees in the field to do their job, giving them the information they need and freeing up time to make smarter decisions, focus on sales, and provide better customer service.

 New revenue opportunities – Mobile devices today are primed for the retailer to interactively engage with customers and potential customers like never before. With a mobile solution, you can create customer loyalty programs, tailor promotions, make it easy for customers to research and buy either in your store or electronically, and extend the power of your web shop.

 Real-time B2B interface with Microsoft Dynamics, providing access to current pricing and inventory counts, client specific discounts, and all applicable sales, VAT, and other taxes and fees.

 Stand-alone B2C store front provides a non-real time interface that synchronizes with Dynamics on a scheduled basis, crucial for supporting high traffic volume, minimizing performance issues while maintaining 24×7 access to your store front.

 Front end content management allows quick changes to captions, headers, navigation, as well as full content editing.

 Fully functional, out-of-the-box online storefront can be operational in days. Comes complete with starter templates for most standard pages, including landing pages, contact pages, news, and product list pages.

 Run multiple online shops from a single instance.

 Multiple languages supported.

LS Nav and ArcherPoint Retail put powerful omni-channel retail capabilities in your hands.

RETAIL SOLUTION FEATURE SET

See what’s possible with Microsoft Dynamics NAV + LS Nav.  These features together are critical to the foundation of business agility; We work with you to design the solution that delivers the unique brand experience that you want to provide.
Santa Maria Novella Profumo Farmaceutica

Case Study: Learn how ArcherPoint Retail helped one of the oldest perfumers in the world go omnichannel

Engineered by Microsoft & LS Retail. Delivered by ArcherPoint Retail.